About Us
Our team
Claims Solutions Group is a specialized consulting firm dedicated to supporting professionals in the insurance property restoration industry. We bring deep expertise in claims preparation, estimating, and insurance protocol to help contractors, restoration companies, and adjusters navigate even the most complex claims with confidence.
For Property Owners:
We guide our clients through the insurance claims process after property damage—clearly, calmly, and thoroughly. From documentation to negotiation, we handle the details so they can focus on rebuilding.
For Insurers and Adjusters:
We support insurers by streamlining property claims with clarity, accurate documentation, and efficient coordination—helping ensure fair outcomes while easing administrative load.
Our services include:
- Claims Preparation & Estimating – Accurate, defensible scopes that maximize claim efficiency and accuracy.
- Umpire & Appraisal Services – Neutral, fair dispute resolution to bring clarity and closure to contested claims.
- Catastrophe Response Consulting – Scalable solutions and strategic support for large-loss and catastrophe events.
- Rate and Material Documentation and Billing, Xactimate & Process Support – Training, review, and documentation assistance to streamline operations and improve efficiency and accuracy
At Claims Solutions Group, we understand the pressures and pace of the restoration industry. That’s why we focus on clear communication, fast response times, and real-world solutions that work. Whether you're an independent adjuster, contractor, or a firm handling high-volume losses, we act as your behind-the-scenes partner—so you can focus on getting the job done.
We’re driven by integrity, professionalism, and a relentless focus on results.
Our core values
- Integrity – We do what’s right, not what’s easy.
- Clarity – We communicate with transparency and purpose.
- Reliability – When the pressure’s on, we show up.
- Expertise – We stay sharp so you can stay ahead.
- Partnership – Your success is our success.
Our mission
Our mission is to empower professionals in the restoration industry by providing expert consulting, clear documentation, and strategic solutions that simplify the insurance claims process and improve outcomes for all stakeholders.